Our shops
Please see details below of shop opening/ donation times (they do differ based on our amazing volunteers’ availability). If you have any questions at all, please call your local shop for more information.
Our shops
Please note that opening times set out below are subject to change based on our dedicated volunteers’ availability. We apologise in advance if timings change at short notice.
We will stop accepting donations when we can no longer store them safely – we’re sorry for any inconvenience that this may cause.
Please call your local shop if you have any questions at all.
Shop FAQs
What items do you accept as donations?
We can accept:
- Ladies’, men’s and children’s clothing
- Shoes, handbags, belts, ties and accessories
- Bed linen, curtains and tablecloths
- Books, CDs and DVDs
- Bric-a-brac, pictures and household items
- Furniture and rugs
- Small electrical items (all electrical items are PAT tested before they are put out for sale)
- Flat screen TVs if complete with remote control
- Jewellery
- Stamps and collections
- Antiques
What items don’t you accept as donations?
Due to limited space, low demand, hygiene and health and safety reasons there are some items we do not accept as donations. These are:
- Electrical items
- Audio/visual equipment without remotes
- Computer equipment and monitors
- Large white goods (e.g. cookers, fridges, freezers, microwaves)
- Electric fires
- Electric blankets
- Hair stylers (e.g. hairdryers, curlers, straighteners, rollers)
- Massagers and foot spas
- Scanners and printers
- Televisions and Sky boxes
- Trouser presses
- Standard lamps
- Nursery items
- Baby carriers, prams and pushchairs
- Baby monitors
- Car seats
- Cribs
- Cuddly toys with no CE mark
- Dummies and teething items
- Hand knitted clothing
- High chairs
- Moses baskets
- Old metal toys (e.g. dinky cars)
- Potties
- Small toys (e.g. marbles)
- Other
- Ceiling light fittings/wall lights
- Coat hangers
- Duvets and pillows
- Earrings for pierced ears
- Fireworks
- Nightwear and dressing gowns
- Projectors and screens
- Razors
- Solvents
- Swimwear
- Tents and sleeping bags
- Underwear
- Videos and cassettes
- Window blinds
- Sports equipment
- Bicycles
- Crash helmets and riding helmets
- Darts and dartboards
- Exercise equipment
- Roller skates and roller blades
- Scooters and skateboards
- Ski equipment
- Kitchen items
- Knives and any items with blades
- Greasy or dirty pans (e.g. deep fat fryers)
- Medical equipment
- Any Mediquip items
- Incontinence pads
- Mobility or bathing aids
- Walking frames
- Wheelchairs
What items can you recycle?
You can turn your unwanted, broken or damaged items into valuable funds for local hospice care! We can recycle:
- Jewellery
- Gold, silver and silver plated
- costume jewellery
- watches and pocket watches
- sunglasses
- Currency
- Old and current banknotes and coins
- U.K. and foreign currencies
- Electronics
- Mobile phones
- Laptops and tablets
- Electronic gaming and gadgets
- Old cameras and equipment
- Stamps
- U.K. and foreign stamps
- Single stamps and collections
- Desktop ink cartridges (all except Epson)
- Writing instruments
- Medals and militaria
- Old, holed or damaged clothing
Can you claim Gift Aid on my donated items?
If you’re a UK taxpayer we can apply for Gift Aid on your donated items meaning that we can claim an extra 25p per £1 from HMRC on the price we sell them for at the Whaley Bridge shop. Read our full Gift Aid FAQs.
Are your shops accessible for people with disabilities?
Our hospice building in Chapel-en-le-Frith is accessible to wheelchairs and includes small items and trinkets to buy, to help raise vital hospice funds. Our shops in Buxton and New Mills are unfortunately not accessible for people who are dependent on wheelchairs due to steps outside, but people who can transfer can be assisted by handrails when inside. Our Chapel shop and the ground floor of our Whaley Bridge department store are both accessible to those in wheelchairs, and inside there are supportive aids too. Staff and volunteers will also be on hand to offer assistance if there’s a particular item they can look for on your behalf. We also have larger, well-defined signage for those with impaired vision across our retail sector.
Above all, people with any disability including non-visible ones or those with learning disabilities, can rest assured that there will always be a warm welcome from our retail staff and volunteers, who will be able to provide assistance and support as necessary. Our shops provide a safe place for anyone who is feeling scared or uneasy when out and about across the High Peak – please just bob in and one of our staff members will be able to assist by calling a loved one or ensuring that you feel comfortable enough to continue on your journey.