Our shops in Buxton, Chapel-en-le-Frith, New Mills and Whaley Bridge are temporarily closed due to COVID-19 and not currently accepting donations.
Our new shop in Bakewell is closed but is open for COVID-secure donation drop offs from 10.30am to 2.30pm every Wednesday (from Wed 3rd Feb).
Our hospice building on Eccles Fold in Chapel-en-le-Frith is accepting COVID-secure donations from 9:30am to 12:30pm every Thursday (from 28th Jan). For more information, call 01298 815 388.
To ensure the highest levels of safety for both you and our staff, please stay outside the hospice and wait for a staff member to greet you. Please adhered to government guidelines including social distancing and wearing a face covering, unless exempt.
The donation sessions will be on a first-come, first-serve basis so please arrive early to avoid disappointment. We WILL stop accepting items at any time if we can no longer store them safely.
PLEASE only attend a donate and drop off session if you are making an essential journey.
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What items do you accept as donations?
We can accept:
- Ladies’, men’s and children’s clothing
- Shoes, handbags, belts, ties and accessories
- Bed linen, curtains and tablecloths
- Books, CDs and DVDs
- Bric-a-brac, pictures and household items
- Furniture and rugs
- Small electrical items (all electrical items are PAT tested before they are put out for sale)
- Flat screen TVs if complete with remote control
- Stamps and collections
What items don’t you accept as donations?
Due to limited space, low demand, hygiene and health and safety reasons there are some items we do not accept as donations. These are:
- Electrical items
- Audio/visual equipment without remotes
- Computer equipment and monitors
- Large white goods (e.g. cookers, fridges, freezers, microwaves)
- Electric fires
- Electric blankets
- Hair stylers (e.g. hairdryers, curlers, straighteners, rollers)
- Massagers and foot spas
- Scanners and printers
- Standard lamps
- Televisions and Sky boxes
- Trouser presses
- Nursery items
- Baby carriers, prams and pushchairs
- Baby monitors
- Car seats
- Cuddly toys with no CE mark
- Dummies and teething items
- Hand knitted clothing
- High chairs
- Moses baskets
- Old metal toys (e.g. dinky cars)
- Small toys (e.g. marbles)
- Ceiling light fittings/wall lights
- Coat hangers
- Duvets and pillows
- Earrings for pierced ears
- Nightwear and dressing gowns
- Projectors and screens
- Tents and sleeping bags
- Videos and cassettes
- Window blinds
- Sports equipment
- Crash helmets and riding helmets
- Darts and dartboards
- Exercise equipment
- Roller skates and roller blades
- Scooters and skateboards
- Ski equipment
- Kitchen items
- Knives and any items with blades
- Greasy or dirty pans (e.g. deep fat fryers)
- Medical equipment
- Any Mediquip items
- Incontinence pads
- Mobility or bathing aids
- Walking frames
What items can you recycle?
You can turn your unwanted, broken or damaged items into valuable funds for local hospice care! We can recycle:
- Gold, silver and silver plated
- costume jewellery
- watches and pocket watches
- Old and current banknotes and coins
- U.K. and foreign currencies
- Mobile phones
- Laptops and tablets
- Electronic gaming and gadgets
- Old cameras and equipment
- U.K. and foreign stamps
- Single stamps and collections
- Desktop ink cartridges (all except Epson)
- Writing instruments
- Medals and militaria
- Old, holed or damaged clothing
Can you claim Gift Aid on my donated items?
If you’re a UK taxpayer we can apply for Gift Aid on your donated items meaning that we can claim an extra 25p per £1 from HMRC on the price we sell them for at the Whaley Bridge shop. Read our full Gift Aid FAQs.
Are your shops accessible for people with disabilities?
Our hospice building in Chapel-en-le-Frith is accessible to wheelchairs and includes small items and trinkets to buy, to help raise vital hospice funds. Our shops in Buxton and New Mills are unfortunately not accessible for people who are dependent on wheelchairs due to steps outside, but people who can transfer can be assisted by handrails when inside. Our Chapel shop and the ground floor of our Whaley Bridge department store are both accessible to those in wheelchairs, and inside there are supportive aids too. Staff and volunteers will also be on hand to offer assistance if there’s a particular item they can look for on your behalf. We also have larger, well-defined signage for those with impaired vision across our retail sector.
Above all, people with any disability including non-visible ones or those with learning disabilities, can rest assured that there will always be a warm welcome from our retail staff and volunteers, who will be able to provide assistance and support as necessary. Our shops provide a safe place for anyone who is feeling scared or uneasy when out and about across the High Peak – please just bob in and one of our staff members will be able to assist by calling a loved one or ensuring that you feel comfortable enough to continue on your journey.